Lead Strategic Designer from NZ, Currently based in London working at Lloyds Bank.


Intro

Bridgette thrives at the intersection of strategy and delivery, leveraging her diverse expertise across product, UX, service design, innovation, and technology. With laser focus on customer needs, she brings clarity to the real problems to solve. Her versatile background brings rigour to the design process. She balances strategic thinking with designing impactful experiences for both customer and commercial success


Work

2025 — Present - Lloyds Banking Group
Lead Service Designer


2022 — 2025 Nile HQ
Principal Designer


2021— 2022 Xero
Senior Product Designer


2016—2021 Assurity Consulting
Senior Design and Innovation Consultant 
Business Analyst 
Agile Coach 
Test Analyst 

2014 Bodystance Limited. 
Design Research Analyst

2012 Camp America, Camp Modin
Waterski instructor 


All work on this website is the property of my own, previous employers and clients. Due to the sensitive nature of this work, only a select sample is shown, I am happy to talk through more in person.